I wish I was able to write a 5 star review for this place but sadly I can not. Over the past two years they have made me very happy & let me down greatly. It's been rather a roller coaster ride. It really all depends on what staff is working that day. Some of the staff has sold me tea I'm allergic to even after I asked to make sure it didn't have anything bad in it. Other times I have gotten amazing tea latte's I have loved. It's all over the place for me. I still come to this location because I am a tea addict but I'm very carful about what I order. Go at your own risk! LOL.