I have been in the valley for 22 years and about 10 years ago bought my first bike from Landis. Remembering back then they did a great job and was very happy with that bike for years!
Over the past year I have been on a bike buying frenzy and Landis has been my go to experts. One of those bikes had some manufacture issues, with no fault to Landis but just wasn't designed or made correctly.
After a simple email the Bob Landis, Tim the manager and the great staff at Landis on 7th ave they rallied around their customer and worked with the bike builder to make it right. And made it right is what happened. These guys and gals are the perfect example of how customer service works and how a business owner like Bob and Dick Landis instill this type of value in their team.
If you EVER have a need for anything bike related I would HIGHLY recommend Landis Cyclery.
Brook Margraves, Phoenix Arizona