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| - This place banks itself on its 'upper class' ambiance. Upon entry you are greeted with two lounge sofas. Theres some wear on the leather.
There are large decorative art pieces, I'd associate it with renisance french art (I'm not an art expert) but think Napoleon era. The food runners are dressed in french maid outfits, complete with head pieces if I remember correctly. The tea pot and tea cups are strictly of the english sort, complete with handles. I like this type of tea set because you get more tea, compared to the small miniscule cups you get elsewhere.
Chairs are draped in purple velvet, problem is the waitstaff don't bother dusting off crumbs and food before you sit down.
Note - If you plan on coming here in the winter time, try to avoid any seats in the front. Even though there is a wall partition at the front, if you sit in the middle you will feel a draft.
Onto the food. If you have always wanted to try "birds nest egg tarts" or other exquisite sounding dishes with abalone, shark fin, then this is the place to go.
Unfortunately, the food falls flat. Even regular humble dishes like spare ribs and black bean and chicken feet were less than average. I expect the spare ribs to be of the highest quality meat, minimal fat. However, it was the tough pieces full of fat.
Chicken feet with abalone sauce, tasteless and again bad quality.
We ordered the birds nest egg tarts. I've heard about these when watching Chinese soaps, only the wealthy and elite order these. What we got was laughable. We got four mini egg tarts, two with egg custard and two with milk custard. I asked where the birds nest was and I was told the small thing on top was the birds nest. Needless to say, my egg tart tasted like any other egg tart. Couldn't even taste the difference from this to a regular egg tart at any dim sum restaurant.
What does french decor have anything to do with Chinese food? I think it's all gimick but that's just me.
I noticed that the servers were quite friendly with what we guessed were regular customers. If they don't know you here, don't expect top notch service. Our tea pot was left open and the manager walked by several times, and several wait staff looked at it and never came by to refill it. Empty dishes and plates were not cleared at all until the end of the meal when we had paid and they wanted us out. Service was definitely indifferent. We had to constantly wave down staff for anything. I noticed people sitting around us were constantly being helped or served.
Staff here is three tiered, you have the managers that wear suits, don't expect them to really help you. They seat you at your table and that's about it. If you have any needs they tell you 'talk to a waiter'?
The waiters are the ones dressed in black. They will take orders, and bring you anything you request.
Runners, all women and are all dressed up in french maid outfits. They are probably the least paid and least appreciated by mgmt. The most friendliest in this place compared to everyone else.
Food 2/5
Service 1/5
Ambiance 3/5
This place gets the 1 star for the lack of service. I don't expect stellar service at a chinese restaurant, but when I am paying premium prices I expect decent service.
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