Every time we have ordered "to go" for a small group (3 -5) they have messed it up - missing sandwiches, and missing soups. The first 2 times we thought it a fluke due to careless or carefree staff. Whenever we've called they've been friendly, corrected the mistake, and even offered a free pastry, but after it happened again tonight, we're done. 3 times to many!