I had very high hopes for it after I read the review, but then I did not let that taint my perception. First it is a good italian beef sandwich and a nice price at 5.00 but in reality really 6.00 with the hot giardiniera(Italian beef without giardiniera is just arbys) which again is disappointing because it was mainly just jalapenos, I could have just gotten pickled jalapenos and it would have been the same. No crunchiness from the small pieces of cauliflowers or carrots because they are just tiny. The beef was more moist and had a richer flavor than lukes of Chicago, still a little too thinly sliced but a little better than Lukes, did not break to little pieces. It is no match for the sandwiches back in Chicago, but for here it is likely the best so far that I have tasted. The fries and drink are generic, some things you can get at home but it completes the meal. It is good or okay, not great so that is why the 3 star. It is okay and I will come back since I have had this italian beef urge for the last week and so far have not satisfied it yet.