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| - We had a longstanding pigeon problem that developed on the roof of our house in North Las Vegas. Two regular roosting pigeons blossomed into three, then four, and in the course of eight weeks five. As it turned out, a pigeon nest had been built in the open end of a rain gutter that had been added to our home a year ago. On a neighbor's recommendation, Goldstar Services was called in to help. Its owner, Eric Stolz, is commonly referred to as the "pigeon whisperer." I had telephonic contact with him, but his assistant came out to do the work.
The able assistant found and dismantled the nest, pressure washed the roof, closed off the open gutter with steel mesh, and on various areas of the roof placed several additional bird control spikes (a few were already present), a length of blinding reflective tape, and some "hot foot" gel. This helped to displace the pigeon couple and their three offspring to other areas of the roof. But the stubborn birds kept coming back in the late afternoon to roost on non-spiked peaks and elevated pipes on the roof. So, Goldstar Services was called again, and as promised, without levying any additional charge came out and put in place more spikes and another length of reflective tape, until the roof was bristling with bird control spikes. It took about four more weeks, but finally the pigeon family decided that better and much more comfortable roosting sites could be found elsewhere. Neither they nor other pigeons have been spotted on our roof since then.
There were a few problems. The first scheduled service call was flat-out forgotten by the company, and no one showed up until I called to inquire about the missed appointment. And, while bird poop was pressure washed off the roof, after the technician left I had to clean off by myself the metal front gate on which some of it fell. The second time, service was delayed by a flat tire. But to its credit, the company came out the same day of the initial scheduled appointment once the scheduling error was realized. And, the technician timely called to report the delay due to the need to fix a flat tire on the service truck.
The price quoted was very reasonable--much less than two other companies demanded. And the work was professionally done, and eventually got the desired result: no more filthy cooing pigeons on the roof!
A solid four stars overall!
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