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  • Needed work done on my sportbike. I found these guys , and gave them a call. Kyle came by and picked my bike up , and trailered it to the shop on Tuesday. Great. Kyle told me "We are slammed right now but ill get to your bike by the end of the week." Fine. Thursday the following week , I called 2 Guyes to see what progress has been made. Kyle answered the phone. After finding out who I was , Kyle told me he never saved my contact info , therefore could not call me to let me know he had put less than 5 minutes of attention into the bike. He said he needed to check the timing. I told him to go ahead. Thursday (one week after he told me he was going to check the timing) , I called 2 Guyes to see what they had found. I was told Kyle was busy and would call me back shortly to fill me in on what was found. Nobody ever called me back. Friday , no call back. Saturday (my only day off) I took the time to drive down to the shop to find Adam (nice guy) working all alone. The shop is literally packed with bikes. I find my bike in the pile , and its has been sitting , untouched. Adam stopped the work he was doing on a Yamaha cruiser to talk to me. He wasn't aware of me , my bike , or the issues I was having with it. I informed Adam that I would be taking my bike elsewhere, since it has been sitting at 2 Guyes for close to a month with no attention. Adam called Kyle. Kyle informed Adam that I owed $75.00 for the service that was performed ($75.00 to let my bike sit in his shop for 3 weeks). I told Adam that was ridicules , and that I wouldn't be giving them any money. Adam agreed , and let me take my bike home without a bill (wow , thanks for not charging me for wasting my time) Overall , They seem like nice guys. They probably do great work. The problem is that they take way too much on at one time. There were an estimated 60+ bikes stacked up , with one guy trying to catch up on all the work needing to be done.
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