I spoke to someone on the phone and they told me that the imobilizator of an Audi could be reset and it could be done by the next day.. so I go there and speak to this lady named Stephany and she says they normally don't do this but if they do it it's going to be by the end of next week.. I needed to change something in the car and she wouldn't allow it within the property so I had to take te car outside, change it and push it back in the dealership.. To change that damn part it literally took me 37 seconds. She wanted to charge me $154!!!!! Her attitude on a scale to of 1 to 10 I'll rate it negative -5. If u have a choice pick another mechanic or dealer or even another person within the service department.. Ignore her at all cost!!