I am very surprised by some of the reviews on here because I had a great experience. First of all I went there because my primary care doctor left her practice and I have none. I needed a courtesy refill on a medication that I had been taking and also had severe neck pain. The place was clean, the process of checking in seamless and all of the staff were very friendly. I was seen by a great PAC who had better bedside manner than many of doctors I've seen in the past. It was quick and I was given RX's for all that I needed. A nice bonus is that a few days after the appointment I received a nice voice mail from there staff asking how I was feeling. I would recommend this place to anyone. I now see why many people are using urgent care facilities for both urgent matters and for when they are without a primary care.