I've been a fan of U.S. Egg for a while. We usually come here every time we're in the Pheonix area just for their awesome breakfast. They have an extensive menu with all the basic breakfast stuff, but they're known for their skillets and also their amazing protein pancakes that are an healthier alternative. They have good options if you don't want to pig out and their food over all is really good.
The wait on the weekends is ridiculous, but nice touch offering free coffee for those waiting to be seated. We had a fairly large group and the service was rather poor. Honestly, I expected a lot more in terms of service. It's not like they didn't know Saturday mornings get busy. They need to hire more people. The service was so non-existent at times where we had to get up and find them to get certain things like place settings, refills, etc. It was rather annoying. At one point our service explained to us they were waiting for clean cups so they could pour our juice. Really? You're an established restaurant and you don't have enough cups for your patrons?
Note to U.S. Egg owner. I've made a shopping list for you:
- Hire more people for the weekends.
- Don't be cheap. Buy more cups.