I had a great experience with my first appointment. She was meticulous with my pedicure. They even offered me a glass of wine! It's a very calm and quiet environment. We My second appointment was equally as good. Normally my manicures are chipped and ugly by the end of the week. I am going on week three and my nails still look amazing. I will definitely continue going to them. They are very nice and really go the extra mile.