I was not very impressed during my visit to Mecklenburg Bridal. My daughter is getting married and I was looking for a dress. I did my homework online and I knew exactly what I was looking for prior to setting up an appointment . When I arrived to the store , I was greeted by a very nice person at the front desk and I was told that Barbara will be assisting me. Barbara showed me where the selection was, helped me for few minutes then disappeared. I was left alone to try the dresses on, I myself had to ask another associate to help me clip some of the dresses I was trying on. Everybody else at the store was nice and were willing to answer questions . Yet I felt it was very unprofessional of Barbara specially that I didn't walk in but I had the appointment set up. Barbara didn't suggest to take my measurement , didn't take interest of the reason I visited the store but still handed me her card as I was leaving. I definitely will not be going back , poor customer service and poor selection .