My previous home mortgage was paid off around the first week of March and I am expecting a balance from my escrow of over $2000. I was previously told that it will take 15 business days for me to receive my check. We're now going on two months and I have not received my check yet. I tried numerous times to get transferred to a manager and they would not transfer. This is my own money they are trying to hold on to. If they can charge daily interest rates on us when we borrow, then we should be able to do the same. Worst experience ever. Anyone know who I should contact to report them besides just providing poor reviews. A governing body needs to penalize them.