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  • We were on the hunt for an awesome carpet cleaner due to puppy training and ended up here. We waited a good length of time while the 1 sales associate helped a couple of other customers - it was the weekend. The wait was pretty long and I was getting antsy. Antsy enough to walk out but we stayed. The guy was pretty good as far as demonstrating the various products that met our needs. He gave us a demo of a dry carpet cleaning system - NEATO, no more soggy socks or waiting for the carpet to dry with those other carpet cleaners. The price tag on the carpet cleaning machine was pretty high, but we figured after paying to rent a system and buying the necessary cleaning solutions it would be worth the investment and it has been. We use the machine a ton. The machine (as well as I'm sure many of their other products) comes with a 10 YEAR WARRANTY!!!! Just bring your item into the store and have it maintained! LOVE IT! During my many visits to the store to pick up the necessary cleaning solution I have seen other customers bringing in their products for upkeep. What a lovely service. The machine is totally worth the money. It does an amazing job...way better than any of those wet carpet cleaners and even better than having our carpets cleaned by professionals! All that money wasted on those services when this little gem of a machine was waiting at the store just around the corner. Guess I should give ya'll the name of the machine, it's called the Orbital. So happy with our product, the location of the store, and the expertise of the one-man show! .
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