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  • Always traded with Discount and back in the day the value prop was really good. Usually their procing was tough to beat and great customer experience. Ok, so I notice the pass side rear tire is low on our Sequoia and take it to discount this AM. Mgr walks to the vehicle and quickly says 'hey you really need new front tires'. Which is true. I said 'yeah, and the tire looked the same a couple months ago when I brought it in for a repair and your guy said the same thing but instead of replacing it, he chose to repair it.' No response from the manager. Somehow the tread gage gave another mil of depth like immaculate conception on my prior visit. Definitely a situation where they decided they wanted me to purchase the tire vs. replacing it under road hazard warranty. Now I pick up the vehicle and the same guy tells me it needs new tires...even writes me a note (attached). Four vehicles from SUVs to sports cars currenty in the household that I have purchased tires at Discount for over the past several years. Guessing $600 annual avg. every year. Today, there seem to be alot of options. I will take the advice to get new tires, but will try a competitor.
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