Updated: I'm changing my review to 3 stars because after positing this, Mel reached out to me and come back to clean what was missed. It was an acceptable job done and I now feel like I received what I paid for.
Original post: I REALLY wish I would have read these reviews before having this company do our move out cleaning. I trusted Mel and her cleaning list. I was not there when they arrived and when she called to say they were almost done, I went to pay. Mel was not there and I was approached by three young people who handed me a slip with what I owed. I was in a hurry so I peeked in the door not wanting to walk on the clean floors. At quick glance, it looked clean. The next day, I went to the house (my family had already vacated the home) I walked around and took a much closer look. I was so very disappointed. I reached out to Mel and showed her pictures. I got one comment back from her which was, "so did I. I had to leave at 11:15." I have posted my photos here on yelp and I hope that it helps others in choosing a different company. Mel, if you are reading this, I gave you a perfect opportunity to make this right and to show me what kind of company you run. I was nice when I reached out to you. I would have happily written you a stellar review that would have helped you gain more business. Instead, you have put me in the position of making sure that others don't get scammed by your checklist that clearly was not followed.