The burger and fries I had at this place were DELICIOUS! I ordered the Motherlode minus the mushrooms with grilled onions added and this burger did not disappoint. The blue cheese sauce they put on the burger was so rich and flavorful, the burger was juicy, and the bun was bread-y sweet goodness! The fries were seasoned very well, but a bit less substantial than I'd have liked (I prefer the medium-cut fries like Five Guys offers), but they give you a lot of them, so that kind of makes up for the thinness.
The service was good - the servers were very friendly and held conversation with us and kept checking on us while we waited on our food. The only reason I give this place 4/5 and not a perfect 5 is the food took a long time to come out, and when it came out, our buns were cold. This didn't really take away from the burger, but next time I order food, I'll make sure I'm not TOO hungry. Otherwise, I'll order an appetizer or salad prior to my meal so that I will be ok with the longer wait times.