I visited this location on my son's 4th birthday 5/18 and it was very nice inside and the arcade games are in better working condition than anywhere else, the employees were all very friendly as well.
Unfortunately the pepperoni pizza we ordered took nearly an hour (52 minutes), and when a game wasn't working and ate a few tokens, I stood at the prize counter at least 10 minutes and eventually just gave up. It's going to happen no matter how new the games are, sometimes they don't work and I completely understand that, but there just wasn't adequate help at all.
Maybe everyone called in sick and they were short staffed but whatever the cause, the wait times were completely unacceptable. It's a single pepperoni pizza not a 5 course meal, 50+ minutes??? I hope they can work that out as everything else is great.