So I was here about a month ago, after a brutal experience at Donway Ford, I decided to give this dealership a try.
I called in advance and explained to them what my expectations were...an oil change (on time), completed within a reasonable amount of time (whatever amount of time they quote + 1 hr)...which I think is more than generous.
I got there promptly at 8am, and was out of there by 9:30am, for the entire car servicing and a car wash. My only complaint is that this place isn't closer to my house.
Seriously, this is as good as it gets from a service perspective.