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  • I've been here numerous times but the past few experiences haven't been great. Twice I called the Glendale location and was told to hold for my to go order. No big deal I know they're busy. However I can hear what is being said and after being on hold for at least 7 min both attempts on different days I hung up. There was no reason I should've been on hold for that long. After being forgotten on the phone both times at the Glendale location I called the Phoenix location and they took my order immediately. This last visit I called ahead before I got off work. After driving through crazy traffic I arrive to pick my food up at the Phoenix location and it's not ready. I had to wait another 15+ min after driving over an hour through traffic to pick food up. My fries were hard, cold and greasy. My boneless wings were good though. I'll still visit this place because I love the food. Just wish my past few visits had been a lot better.
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