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  • I am so disappointed. We just came home from our anniversary dinner here and I am so sorry that Hugo's didn't live up to all the glowing reviews here on Yelp. First, hidden gem or not, it's still the basement at the 4 Queens, a less than lovely old time casino/hotel down on Fremont. Don't get my wrong, I like Fremont Street and don't expect the flash of the Strip, but the 4 Queens is in my view a lower tiered hotel/casino. The room is dark and it was crowded and we got stuck at a table by the door to the bar. I thought it was noisy and too busy to be a romantic gem that everyone goes on about here on Yelp and other review sites. Service. The older hostess seated us quickly, but she really was just there to take us to the table and didn't make us feel welcome at all. I don't expect a brass band, but a warm friendly welcome is always nice. Then there was our waiter, well, let's just say our waiter was not one of the stellar ones that I observed at other tables. His heart just didn't seem to be in his job tonight. I don't know it that's every night or if he is just not as good as some of the old school waiters seemed to be. He wasn't there most of the time and wasn't personable and attentive as other waiters I was observing at other tables. There were no pleasantries exchanged or even small talk, just order taking. Started with drinks which were nicely made and bread butter. Believe or not, we had stale or day old flat bread. I told the busser and he just asked if we wanted more....you mean like more stale bread! Uh, no thanks. The salad really is a nice touch. Made table side does make it fun and it is fresh and tasty and nice. But again, no small talk or chat from the waiter. I had the rib eye. The meat was cooked to perfection, but I wasn't sure what the unnecessary sauce or gray was on the meat. The vegetables were cool to cold and the potato was about the same. It was a good, but not great steak. My wife had the scallops and she had to send them back because they were covered in a nasty tasting sauce. The waiter had them redone and they put the sauce on the side. They were fresh and cooked well, but why ruin good seafood by covering it up with sauce? All fresh seafood needs is a little butter or olive oil and maybe some garlic. Let the protein speak for itself. Why hide it? The sorbet between courses is again a nice touch and so too are the chocolate covered strawberries. I like old style Vegas and I like downtown, but needless to say, I am not a fan of Hugo's Cellar. If I want a steak downtown again, I'll head over to Vic & Anthony's at the Golden Nugget, where we had exemplary service and excellent food awhile back. For a real hidden gem downtown, try the Second Street Grill hidden away at the Fremont or the Triple George Grill. All three of these places are much nicer in my opinion than Hugo's.... Sadly, the menu and Hugo's is in my view, too "old school". To much stuff you'd have expected in an episode from Mad Men rather than in 2013.. An addendum, I did put in our reservation this was our anniversary, and didn't even get a greeting of happy anniversary...to me that was really kind of a big no-no for a place that wants to be "old school"
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