I've been to reflexology establishments many times (more than 10), and this was my third time here. I believe there is only one male and one female therapist. My prior two visits were with the female therapists, and were very relaxing and positive experiences. This particular visit, however, stood out as one of the worst massages I've ever endured. I knew it was going to be difficult when I wanted to leave in the first ten minutes. The therapist's technique seemed abrupt/hurried, almost sloppy. He used far too much lotion, and didn't seemed interested in locating any sore spots or tightness. In fact, he spent the first five minutes trying to get me to go 90 mins instead of 60. There were a few positives: cost, atmosphere, soothing music. Overall, a disappointment and will probably not return.