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  • BEST LOCATION IN THE VALLEY I am writing this review today because I just want to thank the entire team there for correcting another location's awful mistake. I will reference you to my post on the FLW & Hayden location http://www.yelp.com/biz/cobblestone-auto-spa-scottsdale-5#hrid:Xg1jTgxRJziItNvlMjauVg Needless to say I was completely mistreated and dissatified with my experience @ the Scottsdale location. I was informed that my regular location here on Bell was actually the corporate location so I went there after my horrible experience with the FLW location. I explained to the managers (who recognized me as being a loyal customer of 7 years) about the situation at FLW and they went above and beyond to make sure that they corrected the other locations mistakes. Not only did they help me figure out who to get in contact with regarding my complaint but they took the effort to rewash my car also they went ahead and detailed, vaccumed and sprayed my car with the air freshener. The fact that they went above and beyond to help me out I more then appreciate. This is the location i typically go to and I regret not going here in the first place (then I would have avoided the awful service and experience I got from Shawn @ the FLW location) If I could give this location more then 5 stars I would because they always provide me with excellent customer service. The manager's Guillermo and Larry are absolutely fabulous and great examples of what a manager should be and how to correctly handle the situation. Again I want to thank everybody at this location for making things right and continuously providing me with excellent customer service and treating me with nothing but respect. AVOID FRANK LLOYD RIGHT & HAYDEN LOCATION AT ALL COSTS!
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