I went there on a friday evening for a 5:30 appointment. They close at 6. I was on time... So I ask for waves and a french braid through my bangs... I felt like these girls just wanted to get out of there. It made me feel as though I was keeping them! two of them had blow dryers to my head (one burning me) and the blonde says to the brunette, "I can't wait to be done so we can go shopping!" Ohhh k. Then it comes to doing the braid and the blonde can't do it!! She announces to the other 2 girls and the receptionist, "I cant do these braids! Do you guys know how?" They all answer, "No." Then a brunnette decides to give it a try. She completes the braid which has this big lump sticking out of it and just left it on my head like that! As she is doing this the receptionist is standing at the cash with her jacket and purse on asking the other girl to get me to pay... As I am getting my service done!! wow rude. They were soooooo unprofessional. I could not believe this. I was really excited about this place. What a HUGE let down. I do not recommend going to this location. Perhaps stronger management and training is needed. What an uncomfortable experience... If I wasn't made to feel like an inconvience... and they did the braid nicely I probably would have gone there a couple times a month to treat myself!