This was once the best you could get in Toronto and that doesn't mean it was good, it just means it was the best you could get in Toronto. The selection at Holts is good but the sales staff is sparse and typically unfriendly and unapproachable. Don't dare disturb them while they are busy. I've traveled extensively around the world and Toronto is the only city I know where being in retail sales is all about attitude and nothing to do with service and Holts does noting to dispel this. Despite this I still can't resist a walk through the men's wear department. With no sales help in sight it can be hard to find things. I've never understood the logic where it is important to keep sales staff busy with everything except sales. I don't know if Holts has staying power at this point. I expect to walk by one day and see the name changed to Joe Fresh... another brand owned by the Weston family.