We were cutting it close on closing time so I called to make sure they wouldn't close a bit early. Jay Lynn (sp) was so kind and assured us he would wait. When we got there, there was a bit of a line and he was very sensitive to everyone waiting. He apologized yet gave each of us his full attention. He said he was relatively new but the way he handled a stressful situation was like a seasoned employee! Hope he's there next time we visit! Oh and the ice cream was delicious!