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  • I visited Ozu for their soft opening and grand opening. Both times, the food was flavorful and well made. I tried the Karaage and the Tonkotsu Black Ramen during the soft opening. And I had the Tonkotsu Ramen during the grand opening. I also tried some of my friend's Spicy Miso Ramen.The portion sizes for the ramen was above average, and I was pretty full after both trips. I definitely recommend the Tonkotsu Ramen if anyone isn't sure what to get. If someone really likes spicy food, the Spicy Miso Ramen was definitely spicy (not just your average sriracha sauce). Food aside, the service definitely needs a lot of work. I was told by a worker that the current average wait time was 45 minutes which is far too long for a restaurant like this. Also, both times I went, the kitchen wasn't ready on time and we had to wait. Today for the grand opening, the opening for dinner was pushed back 30 minutes without warning so many people were waiting outside, and even after the 30 minutes delay, ingredients were still not done being prepped for another 15 minutes or so. I hope that many of these issues are due to lack of experience and testing for what works, but one easy fix I would recommend is removing some of the tables as they were first off too close to each other, but also it seems like there are just too many orders at a time. That being said, the food was delicious and I saw a lot of improvement in procedures/service just from a few days. I definitely look forward to eating there again, especially when the kinks are figured out!
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