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  • My wife and I are very pleased with Russell and his carpet cleaning service. Our carpets did not appear dirty but we have 3 small dogs that don't always make it outside to do their business. We had quite a few areas with a strong odor of urine. We hired a larger company in the past that showed up and apparently cleaned our carpets but they were unable to remove the odor completely. We were actually considering replacing all of our carpeting. I called and spoke to Russell to get his thoughts on the matter. After a short conversation, I was convinced that he would handle our problem. He also guaranteed his work which is hard to find these days. Russell scheduled an appointment with us just a couple days away from our initial call and he showed up on time and he did a great job. He is a very nice guy and very professional. A day after the cleaning, we noticed two areas that seamed a bit sticky or like there was some sort of residue on the carpet. I called Russell and he said give it another day to make sure it was completely dry and to call back if they didn't get better. These two areas were treated heavily due to dog urine. Another couple of days went by and we got busy with day to day stuff. Out of the blue, Russell called to check up on our carpets. I checked the areas and they were still "sticky". He came out the following morning, right on time and recleaned those areas. We will definitely use Russell and Integrity again. We have given his number out to many friends and family members. Lastly, his prices are very very good, much lower than anyone we've used in the past. Thanks again Russell!
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