It's disappointing to me that the chain that I have such fond memories of is still continues not to please its customers. I called the Pizza Hut on McKnight Road to place a carryout order on at 6pm. It sounded like the call went to a call center; the lady on the other end graciously took my order, repeated it, and said that it would be available for pickup at stated restaurant at 6:19pm. Perfect - I get to the Pizza Hut at 6:20 and when I approached the counter to pick up my pizza, I was told that the order "just popped up on my screen and it would be another 20-25 minutes." I quietly said to myself - What do you mean just popping up on your screen - I called over 20 min ago to put the order in?!? If you don't get it together, there are other pizza places that people will go to...but don't worry, I won't be back!