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| - I came here with the family after watching the Santa Claus Parade on Sunday around 3PM for a very late lunch.
We were greeted immediately and the hostess looked confused when she was deciding on where to seat us. It shouldn't take you more than 5 minutes to look at a seating chart and to pick a free table (which there were many available) before bringing us to some table beneath the stairs. - minus 1 star
Next we had the server bring our menus and asked what we would like for drinks, my husband ordered a lemonade and I ordered a hot tea. After a few minutes, a different server arrives and drops down a ICED TEA and my hot tea. He specifically ordered a lemonade and they bring an iced tea? I'm sure the server just had hearing problems or was too dimwitted to comprehend the words that were coming out of our mouths. - minus another star
At this point we decided to place our order, which included the Cheddar and Bacon burger with fries, a cream of mushroom soup and the Baja fish tacos. The food arrived within 10 minutes - decent timing. My biggest surprise was when the server brought the soup. THERE WAS NO SOUP SPOON IN SIGHT! We waited for our server to return, which was to no avail so we waved our hand frantically in the air to catch her attention, still nothing. At this point, my husband was fuming mad so he stopped one of the servers and asked if he can get a spoon for my soup. This male server had the audacity to say "I'm busy, but I can get you a straw" Is that a joke? Really? Who drinks soup with a straw. No one is laughing here!!! This bimbo male server was outright rude and we were beyond livid at this point. The male server than promptly came back to our table and dropped off a spoon while my husband had already marched off to the kitchen area of the restaurant to ask for a spoon. Maybe he realized his comment wasn't welcomed. - MINUS 100 STARS if it was possible!!!
Finally, after all this chaos and disruption we had a chance to taste the food. The burger was mediocre and the fries that accompanied it were cold and soggy. I will credit them for the Baja fish tacos which were quite tasty and the soup was nothing to rave about, but it did managed to cause much ruckus and therefore ruined our entire experience at this restaurant.
Would I recommend this place to any sane minded person, probably not. The service is horrible and was a complete waste of our time.
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