This location, like any of them, can be crowded during peak hours, but that's really my only complaint. This seems to be one of the few in Toronto that can make my iced chai without also just deeming it Sugar Mountain. This is my most frequented Starbucks location, and I've always found it just fine. I'm one of those people who only orders a handful of drinks ever--iced chai latte, peppermint mocha, pumpkin spice latte.
Sometimes I'll grab an oat fudge bar or a muffin and become one with one of the big, cushy chairs. I never find any of those things stale, especially the chairs. They also have a killer music selection playing most of the time--very coffeehouse. I've never found any of the staff rude, either.
Overall, really confused about all the unhappy reviews for this location.You want the worst Starbucks in Toronto? This isn't it. (Hint: It's the one at Yonge and Dundas.)