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  • I am sort kinda furious! In fact....will agree with rating that Mouly B. gave on 8/5/2016....'no star facility'! I was scheduled for a microdermabrasion appointment at their 'temporary location' at 9225 N. 3rd Street in Phoenix for today...Tuesday, September 13th at 6 p.m. I got there and the medical building was closed for the day! I had, also, called during the day to confirm my appointment at their telephone number 480-739-0044 and it was a voice mail to leave your message information. No one ever called me back. So.....after I stood there in disbelief...I went home and called their other location on 'High Street' (which was 45 minutes away from my home and that is why I did not in the beginning make my appointment there) and a woman answered from another business that is with Fresh Start Aesthetics at that location and she told me that they had me down there for the appointment today and that the Fresh Start Aesthetics people left when I did not show! What kind of business is this! Why did they not call me when they decided to re-schedule me for their other location when they knew that I never wanted to go that far??? I called Goupon and they have issued me credit to use this for other services else where...and...felt so bad about what I went through on this mess that they gave me an additional credit.
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