Ladies and Gentlemen:
I was at your store in the Fall of 2016 to buy running shoes. The sales lady was very attentive, she measured my feet for the right size of running shoes. I bought a pair of running shoes for $180. Since the sales lady said it was the "perfect size". However, I tried them on and found they did not fit me properly. The following day I brought the running shoes for exchange as they were the wrong size. At that time, it was a new salesman that attended me as the saleslady was not there. I wanted a refund or exchange the shoes, but unfortunately their policy was not to exchange or refund any products; at least, that 's what I was told by the salesman. I was very upset at not receiving a refund or exchange! It is extremely bad policy for a store not to refund or exchange after trying the shoes at home ONLY once and NEVER outside. I certainly will not return at this store to buy shoes!