Mike is amazing! Great customer service! He did an excellent job repairing my son's ipad mini 3 for a great price. He even offered to drop it off at my house but I had to do errands in the area so it made more sense for me to just pick it up. 45 minutes later, the Ipad is repaired and looks brand spanking new! I hope I don't have come back but I know where I'm going if I ever need repair on any of my Apple products. I'm so glad I researched and found this place.