Finally I got the chance to try this place, a lot of my friends have given great reviews. I walked in and the place was clean and somewhat busy, although there wasn't much of a line. I told the lady it was my first time there, she was friendly but spacey. While making my order she was talking to another Co worker (the conversation didn't seem work related). my wife and I decided to try a few bagels w/ light cream cheese and hot tea. I was a bit annoyed when we were ordering. I asked what type of teas they had and the girl motioned towards the teas in front the register... I said oh! And felt kinda of silly I didn't know that, but then again it was my first time. When we paid I sort of just stood there when the lady just placed an empty cup on the counter I wasn't sure what to do next, we quickly understood that we had to make our own tea (which we liked that part but the lady failed to tell us where to get the hot water)and we were still wondering what to do .... do we wait there for our order ? Or are they going to call me? I mean come on I told the lady it was my first time :( a little communication would be nice.
After we got our order and got situated I was disappointed to see that our bagels had so much cream cheese we had to scrape so much off (maybe if the lady paid a little attention to the customer or if your not ready to serve people try asking me to wait or better yet ask some one else to tend the customers until your done gossiping ) aside from that the bagels were so good. Very fresh in taste, I like my bagels to be toasted but soft in the center and our bagels were just that way. We really liked them. And the tea was good. I gave this place a 3 out of 5 for the costumer service.
If I judged this place off of the food I would give it a five. We would definitely come back but maybe at a different time.