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| - I'm giving 5-stars to this Walgreen's for the exemplary service I received at the drive-through pharmacy today.
First of all, let me say that my pharmacy experience is colored by the typically lousy experience I get at the Fry's Marketplace pharmacy near my house. In the case of Fry's, they typically ignore you when you come to the window, take 40-minutes to fill any prescription - even something that's in a box and all they have to do is pull it off the shelf. I've even had them take 40-minutes and then tell me that they were out of the medicine and I needed to go to another store.
Enough about Fry's - eventually I'll write a review of them - and back to today's tremendous experience at Walgreen's.
Because my in-law's are currently out of town, I agreed to pick up a prescription for my wife's grandmother and deliver it to her nursing home. My mother-in-law told me that I could just go through the drive-through and get it. Unfortunately, when I got there it turned out the refill had never been ordered.
Luckily, the pharmacist looked in the computer, determined the needed medication, put in the refill and told me it would be ready in 20-minutes.
I took my kids to run another errand and then came back to the store. When we came back to the drive-through, the first pharmacist still couldn't find the prescription in the system. However, instead of giving me the brush-off, as the would have at Fry's, she went and found the pharmacist I had talked with 20-minutes earlier. As it so happened, that pharmacist was in the midst of filling the prescription and they had the medication to me in less than 5-minutes.
Despite the fact that Fry's is just around the corner, I may be transferring the family prescriptions to Walgreen's. It's a nice change to deal with people who actually make the extra effort and who seem to care,
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