Date of visit: 12/30/2017
It's difficult to rate a car dealership because they're all scummy in my opinion. What differentiates my experiences are the salesmen. So I rated this place according to the sales guys we spoke with. All together, there were 4 guys we worked with.
My boyfriend saw a car he wanted online. Since we were going to be in Vegas for New Years, we arrived the day before to check it out. The pricing was different than online showed. There were 2k more miles on it than online showed a few days prior. Then, the sales guy who did the test drive (Pablo) was super pushy even before we finished the drive. When we inquired about the pricing and mileage difference, he got upset with us and just said "ok bye" and turned immediately to walk away. He was pissed. The way he said it was rude. Does he actually think I'll refer anyone to him after that? If he does, he shouldn't. That was not cool.
The internet sales manager we spoke to was much friendlier and attentive to our needs. I did not want to speak with Pablo again and he assured us we wouldn't. He kept his word. We spoke with James and had a decent experience. He worked with us and continued to try and fit our budget and needs. He did the most work. I hope it's James that gets whatever commission that might have come out of the sale.
The last guy we spoke to was in finance. He wasn't really pushy but wasn't explaining things in a manner we could understand. I'm college educated and had a difficult time understanding what he was saying (or trying to). I think English was his second language. That might have had something to do with it. Nevertheless, he did work with us and help us as best he could.
After spending close to 8 hours there - we were very hungry. The radio station set up outside had sandwiches to hold us over. We were grateful for that. At the same time, we won 2 Maroon 5 tickets and a Google Home Mini in 2 raffle drawings! How cool is that?
The car is great - transferring it to California is a different story. Keep that in mind. The place itself is clean with a nice seating area. Free wi-fi and nice bathroom.