I was having chest/stomach and back pains this morning and wanted to go to an urgent care. I live right near Southwest Medical Urgent Care and saw that their ratings weren't all that great. So I decided to try Las Vegas Urgent Care. I was experiencing pains around 4am and knew they wouldn't open later, so I decided to go on their website and saw that I could book an appointment and fill out new patient forms. I got a voicemail from their front desk saying that they don't take Cigna but they do take cash patients starting at $90. I thought that was a bit odd considering that I was on the Cigna website and I called Cigna it states that both doctors are under Cigna. So I called their front desk, got a hold of Shan (?) and she explained that the doctors just recently left Cigna and it does take a while for Cigna to reflect the change. I was a bit bummed since I saw that they were highly rated and I thanked her for telling me way ahead of time instead of me showing up there and finding out then. I think it's probably because I filled out the paperwork online. Even though I didn't get experience their doctor care, I was already impressed because of Shan.