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  • I stayed at the Aria last week for 3 nights, four days. The hotel is pretty cosmopolitan, sleek looking. Our flight got in very late at night. We checked in with no problem, but once in our room, there were no electrical outlets bedside and I use a machine to help me breathe at night. When we called the front desk, they said they would come right up with an extension cord. Well, that was 45 minutes later and by now it was 3am and we were very tired. Finally, the service person came in but the extension cord was too short and hung 3 feet in the air next to the bed. He apologized and said he would get a longer cord in the morning. Ok, so if I got up in the middle of the night, I could easily have fallen on the extension cord and hurt myself, but they didn't seem to care about that. Oh, and when I told the front desk, she said I should have "asked in advance for an extension cord." Really? Even a Motel 6 has an electrical outlet next to the bed! Then, the light was out in the shower. We called about that and they did have it fixed by the evening. Honestly, the people working there were pretty cold. Everything in this room is on a computer, so if you are not a techo-savvy person, don't stay here. What was REALLY frustrating is after eating out one evening, we had a doggy bag and moved around some cans and snacks to make room in the mini-frig. Unfortunately, I when I got home, I had a bill for $94.75 from the mini-frig! We didn't eat a thing! Apparently, if you move anything or lift anything at all, it charges the room. I won't be staying here again. I would rather stay at the Monte Carlo or New York, New York where the hotel is user friendly and people friendly.
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