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  • If you're going to charge for ranch then it should be delivered and not attempted to be delivered 45minutes after I have already received my pizza. The fact that you guys are unable to refund anyone for a mistake you made with out putting two charges on their card is ridiculous. Whether you believe I am right, wrong, or indifferent, I am still a paying customer. I myself am a manager and the way I felt like the manager, Andy, handled this situation was not a way I would want myself or any of my employees to handle this situation. I understand it's the night shift and you all may not want to be there any longer or that my complaint was silly and irrelevant but what should have been a simple dinner for my children after a long day was a fight in a half. You are getting paid to make customers happy and to make your company proud which was failed at miserably tonight.
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