Very nice it was late when I went in I called ahead to make sure I could get an appointment earlier in the day for an evening cut. I wasent even sure where it was cause you cant really see where it is from the road unless you know its there. They were so nice even though one of them was very tired and pregnant with twins. The other one cleaned up and closed down while I got my haircut. They were trying so hard to be nice to me even though it was late and people were still coming in for cuts. I guess this happens alot people just walk in without an appointment. My shampoo was very relaxing she went over the products she was using on me and we went over my hair issues. I dont like using a ton of products I just like the one Im using to be nice. They always have things on sale so thats a huge plus from me.