I've been here about 4 times sadly because it is close to my home and every time I'm left disappointed. They are terrible at shaping nails, they also don't take direction well if you tell them you want it a certain way, you're completely ignored. The nail techs give you an attitude if you tell them you don't like something. They're also very overpriced. I had to take my services elsewhere. I will not be returning, not even if I'm desperate.