Had been looking for a new place to take our Persian cat and so glad Jeannies was recommended to us. She offered for me to stay, and watch and after the first 5 min I knew our kitty was in good hands. Jeannie is definitely great with cats and has patience. Our cat gets upset and unhappy and she did overall well here. It's not a fancy place but in the end do you want fancy or somewhere that'll do a good job and be good to your pets. Also offering you to watch is huge!!! The price was average. So happy right now. We will be back, next time with our dog. :)