The brand has gone down hill. Crispy wings come soggy, the salads have less to offer than a drive thru at McDonalds. The pizzas aren't often cooked evenly, and thoroughly.
I don't know if the family doesn't care anymore, or if in their quest for building a chain, they lost track, but the feeling is simply no one cares there.
The Gold Standard in the valley is Nello's pizza. If you go there, you get an incredible meal every time. After that is Venizia's pizza, they care and try hard to make a great meal. Barro's has become an expensive version of Pizza Hutt.