We got a flat tire early this morning & went there as soon as they opened. We needed a specific tool to change the tire that they didn't have because the tires were anti-theft & Volkswagens are foreign so we had to go directly to Volkswagen. They were very very helpful with giving us the information we needed & just making sure we were okay after waiting for the tow truck for hours. I'm very thankful that they were so accommodating. Thanks so much.