Well I had an appointment at noon today for a free estimate. I have been sitting at my home since 11:30am and no one showed up. No call or text advising they would be late. NOTHING. Welp onto another landscaper who actually wants business.
Ken the Owner called me to apologize for his Salesman not showing up that day. Ken, himself came to my home the next day and offered me a quote for my landscaping needs. I thought that showed true customer service.