I went to Fast Forward today for a private party for 300 Girl Scouts. The rink floor was in bad shape with patches and bumps that could launch you airborne. Because my daughter is allergic to dairy she could not eat the pizza that was brought in by Pizza Hut. Although there were hot foods (such as French fries) in the heated case at the concession stand, I was not allowed to buy anything because it was a private party. Really people? The person who told me this was the DJ working double duty behind the counter, and said, "Hey, I would let you but management doesn't want any food sold during private parties.". Hey, that's some great customer service you have there! The parking lot is a crumbling mess with a narrow ramp that accommodates only one car. It is a shame that a city the size of Madison has only one roller rink. It is more of a shame that Fast Forward is woefully lacking in so many ways. I'd give it zero stars if I could.