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  • One star is still being nice. Worth the read! Don't let this happen to you! My new dental insurance would not let me go to my family dentist. I now have managed dental and couldn't go out of network. I was in severe pain during the holidays so I found Aspen Dental in Fairlawn to be the closest to my work. So, I made the appointment for a tooth ache only. They immediately took a lot of x-rays that wasn't necessary. The dentist there that day said my left back molar was infected and needed antibiotics. I took all the antibiotics and was still in pain so they said they would need to pull the tooth ASAP. They pulled the tooth on Thursday, Jan 11th. As soon as the Novocain wore off I was still in pain. Each day over the weekend it got worse and worse. Especially with salt water rinse or any air. I went to the office on Monday thinking dry socked or something and they said that the tooth next to it is now infected and gave me more antibiotics. They made me feel like all I wanted was drugs and the only thing they gave me was Motrin 800mg. I had shooting pain in my jaw, ear and basically my whole left side of my face was in excruciating pain. They said wait for the antibiotics to work. The next day the pain got even more intense. That night I could only sleep one hour at a time. I went into work and couldn't function with the pain. Work suggested I go back to the office and ask them to check me again. I went there without an appointment, crying with pain. It took forever and then the office manager took me back to ask what did I want to have accomplished today. As if she couldn't see from the pain. I said that something else was apparently wrong and he needs to check me. I couldn't even open my jaw the pain was so bad. It then took a while for Dr. Lloyd to see me. He had NO sympathy for my pain and felt like he didn't believe me at all. He said this could be a rare case where the infection effects the face and he suggested another antibiotic and wait. Still only Motrin. Nobody there seemed to care at all! Again, up all night with excruciating pain. The next day I went to another dentist go get another opinion. I didn't care at all that my insurance would not cover because I knew there was something seriously wrong. My drive the next day was horrific. I thought I was going to wreck. The pain at that point shot up into my eye and eye lids. I barely made it to his office. I was hyperventilating by that point. He immediately gave me Novocain and lots of it so that I could breath. The first time in weeks since I was out of pain. He informed me that the tooth was CRACKED and a LIVE NERVE was exposed the whole time!! So, he drilled the tooth and tried to save it and he couldn't so yet another tooth was pulled. With the live nerve I did feel it but at that point I didn't care plus he was patient and very caring. He said that the tooth either cracked when the other tooth was pulled or it was cracked and once the tooth was pulled it opened up. He said since the nerve as exposed that not even Morphine would have helped with the pain. Plus, once he pulled it he packed it and stitched the whole. Aspen did NOTHING. No packing and no stitching. Now I have a hole back there next to one that is packed. Aspen Dental didn't listen to me at all. Just think about a live nerve exposed for 7 days. I am so traumatized. I shudder and I cry when I think of that pain. I would not have survived one more day. Please beware. I would hate for someone else to go through that kind of pain
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