We arrived in Charlotte a day late due to connections, no problem, it just means a lower bill, very nice and the rate at the counter was less than the reservation made on line. so nice!
Then you get to go to the cars, a short walk, and pick the one you want. too cool.
and get in it and see what you think. very cool.
so she picked out a nice one in a color she liked and off we went.
Everything was excellent and 3 days later the return process was even easier.
This is a good way to go. for sure!