As a pretty devoted Fry's shopper, I have to say this is one of my least favorite locations. Unfortunately, it's the closest one to me, so I end up there often. It's almost always crowded, the layout is less than intuitive, and I've gotten questionable produce on more than one occasion. The employees are friendly enough, but it's just no comparison to other locations.
By the looks of it outside, it seems like it would be pretty large, but once you get inside it's cramped and the selections seem limited.
I suppose this is mostly things they can't change, but it's enough to make me drive a few miles out of my way to avoid it if I have the time.